FAQ

Our carefully curated collection includes:

• Bottoms: Stylish skirts, pants, and shorts
• Denim: Premium jeans and denim jackets
• Dresses: From casual day dresses to elegant evening wear
• Swim: Trendy swimwear for every body type
• Tops: Blouses, tees, and statement pieces

We focus on timeless, quality pieces that combine comfort with fashion-forward designs.

We offer a range of sizes from XS to XL for most items. Each product page includes detailed size charts to help you find your perfect fit. If you’re between sizes or need specific measurements, our customer service team is happy to assist.

Care instructions are provided on each product’s label and description page. Most of our premium pieces are designed for easy care while maintaining their quality wash after wash.

Simply browse our collections, select your favorite items, choose your size, and add them to your cart. When you’re ready, proceed to checkout where you’ll enter your shipping information and select your preferred payment method.

Yes! Creating an account allows you to:

• Track your orders easily
• Save your shipping information for faster checkout
• View your order history
• Receive exclusive offers

You can create an account during checkout or by visiting our account registration page.

Click on “Forgot Password” on the login page and enter your registered email address. You’ll receive instructions to reset your password securely.

We proudly ship worldwide with the exception of some Asian countries and remote areas. During checkout, you’ll be able to confirm whether we deliver to your location.

We offer two convenient shipping methods:

Once your order ships, you’ll receive a confirmation email with tracking information. You can use this to follow your package’s journey in real-time. You can also track your order by logging into your account.

For international orders, any customs fees or import taxes are the responsibility of the recipient. These vary by country and are not included in your order total. We recommend checking with your local customs office for estimated fees.

We want you to love every piece you order! If you’re not completely satisfied, you may return unworn, unwashed items with tags attached within 15 days of receiving your order for a refund or exchange.

Please contact our customer service team at [email protected] with your order number and the items you wish to return. We’ll provide you with return instructions and the appropriate address.

Once we receive and process your return (typically within 3-5 business days), we’ll issue your refund to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

Yes! We’re happy to exchange items for a different size or color, subject to availability. Please indicate your preferred exchange item when contacting customer service about your return.

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through our encrypted checkout system.

Absolutely. We use industry-standard SSL encryption to protect your payment information. We never store your full credit card details on our servers.

Payment declines can happen for various reasons, including insufficient funds, incorrect card information, or your bank’s security measures. We recommend:

• Double-checking your card information
• Contacting your bank to ensure international transactions are allowed
• Trying a different payment method

If problems persist, please contact our customer service team for assistance.

Our friendly customer service team is available via email at [email protected]. We typically respond within 24-48 hours.

Our customer service team operates Monday through Friday, 9:00 AM to 5:00 PM (Mountain Time). Orders are processed daily, including weekends!

Our headquarters is located at:
3202 Frederick Street, El Paso, US 79938
Though we’re based in the U.S., we proudly serve fashion-forward women worldwide.